• 24 hour room service, concierge and reception
• Covered car park with valet service available (charge applies from $18.00 per day)
• All rooms have broadband internet, Sky TV, in house movie system, iron and board, full mini-bar and tea/coffee making facilities.
• Laundry services available (at a charge)
• Bedside Shopping - The concierge team stocks an array of items for your convenience.
• Transport & Tour Bookings - Contact the concierge for more information on events and services.

The Business Centre is located in the lobby and features a coin operated internet kiosk and a pre-paid card operated workstation. We can assist with photocopying, facsimiles and personal assistance if required.

Broadband and wireless internet access is available throughout the hotel. Several internet plans are available. Contact our friendly reception team to find the best plan for you.

Executive Club Lounge

• The James Cook Hotel Grand Chancellor Club Lounge offers a range of exclusive facilities including:
  • Complimentary local telephone calls,
  • Complimentary broadband internet and work station,
  • Complimentary soft beverages 24 hours a day,
  • Complimentary club breakfasts for two, served to you by the club host from 06:30-10:00hrs
  • Access to the Club Lounge DVD library,
  • Selection of newspapers, magazines, and reading material,
  • Spectacular 26th floor views of the city and harbour,
  • Bar service and complimentary evening drinks from 17:00 – 19:00hrs

With a total of 260 well-appointed 4.5 star rooms, you can experience superior accommodation with all the modern amenities to provide you with complete comfort.

The local icon that is Whitby’s Restaurant & Bar offers superb a la carte dining and an extensive buffet.

Sojourn Cafe Bar offers customers innovative cuisine, friendly service in a contemporary ambience; ideal for drinks, snacks or a delectable dinner.

• Bodyhaven Spa Style Boutique www.bodyhaven.co.nz
• Complimentary in-house Gym and access to Sync Gym nearby
• Shandon Golf Club

The James Cook Hotel Grand Chancellor is dedicated to two goals: quality and service. Our team will work with you to ensure your meeting or event is a complete success whether it be it for a boutique function for 10 people or special event cocktail party for 500 people.